Viewing Appointments

Set up and manage time slots for apartment viewings.

Sophie coordinates viewing appointments automatically. You only need to define your available time slots.

Create Time Slots

  1. Open the listing
  2. Navigate to Appointments
  3. Click + Add Time Slot

Single Appointment

For one-time appointments:

  • Select date
  • Time (from/to)
  • Maximum participants per slot

Recurring Appointments

For regular viewing times:

  • Select weekdays (e.g., Tue + Thu)
  • Set time
  • Validity period (e.g., next 4 weeks)

Appointment Planning by Sophie

When an applicant is qualified, Sophie automatically offers available appointments:

  1. Sophie suggests 2-3 appointment options
  2. Applicant selects an appointment
  3. Sophie confirms the appointment
  4. Both parties receive a confirmation

Calendar Synchronization

You can sync appointments with your calendar:

  • Google Calendar
  • Microsoft Outlook
  • Apple Calendar (iCal)

Appointment Reminders

Sophie automatically sends reminders:

  • 24 hours before: Reminder of the appointment
  • 2 hours before: Final reminder with directions

Appointment Cancellation

By Applicant

Sophie asks for a new appointment and offers alternatives.

By You

Inform Sophie via chat:

"Please cancel the appointment with Max Mustermann on Friday."

Sophie informs the applicant and offers new appointments.

Group Viewings

For open-house events:

  1. Create a time slot without participant limit
  2. Activate Group Viewing
  3. All interested parties are invited to the same appointment