CORVALIS
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AI Communication

Activate and configure Sophie for your listing.

Sophie can handle all applicant communication for your listing.

Activate AI Communication

  1. Open the listing
  2. Navigate to AI Communication
  3. Activate the switch AI Communication Enabled

Settings

Contact Person

Define how Sophie introduces herself:

  • First Name: The name Sophie signs with
  • Last Name: Family name for signature

Communication Style

Choose the tone of communication:

  • Professional: Formal address
  • Friendly: Warm but professional tone
  • Casual: Informal conversational tone

Email Signature

Customize the signature that appears under each email:

  • Name and contact details
  • Company logo
  • Disclaimer texts

What Sophie Does Automatically

After activation:

  1. Greeting: Sophie responds to every incoming inquiry
  2. Information Gathering: Sophie requests missing data
  3. Qualification: Sophie checks applicants against your criteria
  4. Appointment Scheduling: Sophie offers appointments to qualified applicants
  5. Reminders: Sophie sends appointment reminders
  6. Follow-up: Sophie requests missing documents

When Sophie Asks You

For important decisions, Sophie asks for your opinion:

  • Borderline cases with criteria
  • Unclear situations
  • Final acceptances or rejections

These questions appear as Clarifications in the dashboard.

Pause AI

You can pause AI communication at any time:

  1. Open the listing
  2. Deactivate AI Communication Enabled

During pause:

  • New emails are collected but not answered
  • You can respond manually
  • After reactivation, Sophie continues

Manual Intervention

You can manually intervene in communication at any time:

  1. Open the applicant
  2. Write a manual email
  3. Sophie considers your communication