Billing
Manage subscription, invoices, and payment methods.
Manage your subscription and payment information.
Current Subscription
Under Settings > Billing you see:
- Current plan (Free, Pro, Enterprise)
- Next billing period
- Included features
Plans
Free Plan
To get to know Sophie.
Includes:
- 1 active property
- Up to 50 applicants
- Email communication
- Basic automation
Pro Plan
For professional landlords.
Includes:
- Unlimited properties
- Unlimited applicants
- All communication channels
- Advanced automation
- Document verification
- Priority support
Enterprise
For large real estate companies.
Includes:
- Everything from Pro
- Dedicated account manager
- Custom integrations
- SLA guarantee
- On-premise option
Upgrade Plan
- Go to Settings > Billing
- Click Upgrade Plan
- Select desired plan
- Enter payment information
- Confirm
The new plan is active immediately.
Payment Method
Accepted Payment Methods
- Credit card (Visa, Mastercard, American Express)
- SEPA direct debit
- Invoice (Enterprise only)
Change Payment Method
- Go to Settings > Billing
- Click Change Payment Method
- Enter new details
- Confirm
Invoices
View Invoices
- Go to Settings > Billing
- Scroll to Invoice History
- Click on an invoice to download
Change Billing Address
- Go to Settings > Billing
- Click Edit Billing Address
- Enter correct details
- Save
Cancellation
Downgrade Plan
- Go to Settings > Billing
- Click Change Plan
- Select a lower plan
- Change takes effect at next billing period
Cancel Subscription
- Go to Settings > Billing
- Click Cancel Subscription
- Optionally provide cancellation reason
- Confirm
After cancellation:
- You keep access until end of paid period
- Your data remains stored for 30 days
- You can reactivate anytime
Frequently Asked Questions
Is there a trial period?
Yes, the Pro plan can be tested free for 14 days.
Can I pay monthly or annually?
Both options are available. With annual payment, you save 20%.
What happens to my data upon cancellation?
Your data will be deleted 30 days after subscription expires. You can request an export beforehand.
Can I get my money back?
Within 14 days of upgrading, you can request a refund.
Contact
For billing questions:
- Email: billing@corvalis.de
- Phone: +49 69 123456789