Billing

Manage subscription, invoices, and payment methods.

Manage your subscription and payment information.

Current Subscription

Under Settings > Billing you see:

  • Current plan (Free, Pro, Enterprise)
  • Next billing period
  • Included features

Plans

Free Plan

To get to know Sophie.

Includes:

  • 1 active property
  • Up to 50 applicants
  • Email communication
  • Basic automation

Pro Plan

For professional landlords.

Includes:

  • Unlimited properties
  • Unlimited applicants
  • All communication channels
  • Advanced automation
  • Document verification
  • Priority support

Enterprise

For large real estate companies.

Includes:

  • Everything from Pro
  • Dedicated account manager
  • Custom integrations
  • SLA guarantee
  • On-premise option

Upgrade Plan

  1. Go to Settings > Billing
  2. Click Upgrade Plan
  3. Select desired plan
  4. Enter payment information
  5. Confirm

The new plan is active immediately.

Payment Method

Accepted Payment Methods

  • Credit card (Visa, Mastercard, American Express)
  • SEPA direct debit
  • Invoice (Enterprise only)

Change Payment Method

  1. Go to Settings > Billing
  2. Click Change Payment Method
  3. Enter new details
  4. Confirm

Invoices

View Invoices

  1. Go to Settings > Billing
  2. Scroll to Invoice History
  3. Click on an invoice to download

Change Billing Address

  1. Go to Settings > Billing
  2. Click Edit Billing Address
  3. Enter correct details
  4. Save

Cancellation

Downgrade Plan

  1. Go to Settings > Billing
  2. Click Change Plan
  3. Select a lower plan
  4. Change takes effect at next billing period

Cancel Subscription

  1. Go to Settings > Billing
  2. Click Cancel Subscription
  3. Optionally provide cancellation reason
  4. Confirm

After cancellation:

  • You keep access until end of paid period
  • Your data remains stored for 30 days
  • You can reactivate anytime

Frequently Asked Questions

Is there a trial period?

Yes, the Pro plan can be tested free for 14 days.

Can I pay monthly or annually?

Both options are available. With annual payment, you save 20%.

What happens to my data upon cancellation?

Your data will be deleted 30 days after subscription expires. You can request an export beforehand.

Can I get my money back?

Within 14 days of upgrading, you can request a refund.

Contact

For billing questions:

  • Email: billing@corvalis.de
  • Phone: +49 69 123456789