CORVALIS
Anmelden

Making Decisions

Accept, reject applicants, or invite to viewings.

The final decision always lies with you. Sophie prepares everything, you decide.

Invite to Viewing

When an applicant is qualified:

  1. Open the applicant profile
  2. Click Invite to Viewing
  3. Sophie suggests available appointments
  4. The applicant selects an appointment

Quick Selection

In the applicant overview:

  • Check desired applicants
  • Click Invite All

After the Viewing

After each appointment, Sophie asks:

"How was the viewing with Max Mustermann?"

Options

Continue in Process Applicant stays in the running. Sophie may request additional documents.

Prepare Acceptance Sophie drafts an acceptance email for your approval.

Rejection Sophie formulates a friendly rejection.

Decide Later Applicant is put on "waiting list."

Grant Acceptance

When you choose an applicant:

  1. Click Grant Acceptance
  2. Review the acceptance email
  3. Click Send

Content of Acceptance

  • Confirmation of apartment offer
  • Next steps (lease agreement)
  • Contact information for queries

Other Applicants

Sophie automatically asks:

"Should I reject all other applicants?"

Issue Rejection

Individual Rejection

  1. Open the applicant profile
  2. Click Reject
  3. Optional: Select a rejection reason

Mass Rejection

  1. Select multiple applicants
  2. Click Reject All
  3. Sophie sends personalized rejections

Rejection Template

Sophie formulates politely:

"Dear [Name],

Thank you for your interest in our apartment. Unfortunately, we must inform you that we have chosen another applicant.

We wish you success in your further search."

Specify Rejection Reason

Optionally, you can choose a reason:

  • Other applicant preferred
  • Criteria not met
  • No response received
  • Applicant withdrew

The reason is not communicated to the applicant, but stored internally.

Waiting List

Applicants on the waiting list:

  • Remain in the system
  • Receive no further messages
  • Can be reactivated later

Reactivate

If the first-choice applicant backs out:

  1. Open the waiting list applicant
  2. Click Reactivate
  3. Sophie resumes communication