Applicant Details

View and understand applicant profiles.

The applicant profile gives you a complete overview of an applicant.

Profile Sections

Personal Information

  • Name
  • Contact information (email, phone)
  • Current residence
  • Household composition

Employment & Income

  • Employment status (employed, self-employed, retired)
  • Employer
  • Net monthly income
  • Additional income (if any)

Rental Details

  • Desired move-in date
  • Duration of desired rental
  • Reason for move
  • Previous residence

Sophie's Evaluation

Sophie automatically evaluates each applicant:

✅ Criteria Met:

  • Income: 3x base rent (€3,000 required, €3,200 available)
  • Employment: Permanent
  • Available from: Suitable

⚠️ Open Questions:

  • SCHUFA not yet submitted

Score: 85/100

Communication History

See all emails between Sophie and the applicant:

  1. Click on Communication
  2. Read the email exchange
  3. Optionally respond manually

Manual Response

You can intervene at any time:

  1. Click Write Email
  2. Compose your message
  3. Send

Sophie reads your email and adjusts future communication accordingly.

Notes

Add internal notes:

  1. Click + Add Note
  2. Write your observation
  3. Save

Notes are:

  • Only visible to you and your team
  • Not sent to the applicant
  • Helpful for later decisions